The DaVinci Group strives to create transformational outcomes, with expert execution and tactical precision. Our mastery of our clients’ IT environments is achieved by using various disciplines, methodologies, and resources to achieve specific goals.
TCO modeling is necessary because the cost of a product can change significantly throughout its lifecycle. It’s important to understand all the direct and indirect costs that go into the final price.
TCO modeling includes assessing multiple factors including the purchase price, acquisition and implementation costs, maintenance, usage, non-compliance fees, and more.
(Telecom, IT, and Mobile)
Effective cost optimization requires both deep knowledge, and creativity. Through cost optimization, businesses can identify opportunities to save money and improve backend processes.
The expert analysts at the DaVinci Group will approach each environment carefully, considering all angles and then making recommendations that may include writing down existing costs, exploring competitive providers, and evaluating more cost effective technology.
The DaVinci Group thoroughly analyzes each client’s technology ecosystem,assisting in developing roadmaps for complex IT projects and long-term transformation of their technology posture. Through technology consulting, our clients can better understand decisions, recommendations, and potential outcomes.
We offer comprehensive consulting for the following services:
The global pandemic caused widespread cloud migration across all industries. Yet, moving to the cloud can be a complex and risky ordeal when done hastily or without deep knowledge of the process. The time for triaging Work From Home (WFH) technology is over. We are helping our clients make the right decisions for permanent WFH enablement and enterprise-wide transition to the cloud.
We will provide a complete overview of the cloud landscape, letting you see all of your options before making a migration — while also helping you identify the risks, challenges, and requirements to ensure a smooth migration.
You will receive expert guidance and support along every step of the way, saving time and lowering migration costs.
Digital Workplace Transformation
Digital workplace transformation involves aligning employees with emerging digital processes, to improve productivity and enable a modern and efficient environment.
This process is necessary for building a business environment that will lead to enhanced collaboration and communication, with the flexibility to work from anywhere.
The DaVinci Group will assess your business to get a sense of your current level of digitalization, and build a plan for integrating cost-effective and impactful technologies to solve specific workplace challenges. For example, this may involve developing productivity apps to streamline workflows.
Customer experience (CX) is one of the most important metrics that your business should track and measure. It’s used to determine the quality of an interaction between a customer and the organization.
CX should be applied to any customer-facing process, from your website and application to your automated phone attendant. We identify all possible touchpoints, and determine how to optimize each one leveraging new technology and disruptive providers to ensure a smooth and positive experience for your customers.
The complexity of your IT environment has a direct correlation to its cost of ownership. This is due to the increased cost of managing multiple locations, service levels, technology solutions, and vendors. It also creates the conditions where billing errors and unused inventory thrive.
Attempting to navigate that complexity on your own will almost certainly result in higher costs. The DaVinci Group works with experienced telecom, cloud, and IT service aggregators that will deftly navigate these complexities and simplify your life by combining the services onto one bill with a single point of contact for service and support.
Technology Process Management
Let the DaVinci Group take care of all the heavy lifting associated with buying and managing telecom services. We extend and expand the capabilities of our clients’ IT team by taking ownership of all processes related to the procurement, deployment, and ongoing management of technology.
Projects like digital transformation, cloud migration, and mobilization can drag on for months or even years without clear communication, vision, and employee buy-in.
The DaVinci Group will oversee IT project management, helping move projects forward to completion. Your enterprise will stay on time and under budget, while guaranteeing stronger outcomes for all IT projects.
Enterprises are working with more IT vendors than ever, especially organizations that are multi-sourcing apps and services. It can be very difficult and time consuming keeping up with providers, and making sure they deliver on their SLAs.
The easiest way to simplify vendor relations is to use a technology account management service, acting as a liaison between all stakeholders involved in an IT environment.
An account management provider will hold vendors accountable and help to resolve service issues when they arise — resulting in greater uptime, faster issue resolutions, happier customers, and fewer headaches.
RFP Development and Response Management
An RFP needs to be detailed and accurate, to minimize unnecessary delays when procuring services.
The DaVinci Group will handle all aspects of RFP development, from planning and drafting to managing responses and reviewing vendor responses. This will result in faster procurements, with fewer mistakes.
White Label Auditing
Baseline Audit and Inventory Development
It’s critical to keep track of the customers who are using your white label services. A baseline audit and inventory development service will tell you who your active customers are, and how many licenses you have available.
By auditing and tracking white label inventory, your enterprise will have a much easier time managing, scaling and profiting from its white label program.
Historical Forensic Auditing
Offering white label services requires deep forensic analysis for management and execution which can be difficult and expensive.
DaVinci offers a comprehensive forensic auditing service, enabling clients to provide white label solutions in a way that’s cost-effective and risk-free.
Enterprises also need a way to enforce contracts when offering managed services at scale. This can be tremendously taxing for an organization that lacks the internal resources to keep up.
The DaVinci Group will actively track and analyze all white label contracts to ensure compliance and fair usage.
High monthly recurring charges (MRC) can reduce your bottom line, especially over time. It’s therefore important to look for ways to reduce charges for the services that you are reselling.
The DaVinci Group will take control over all your technology expenses to ensure that you aren’t paying too much for infrastructure and services.
The serves that your enterprise resells are a direct extension of its brand. As such, you need to thoroughly vet technology partners to make sure they deliver superior results.
The DaVinci Group’s experts will streamline technology sourcing, guaranteeing that when you put your brand’s label on the package, it will be up to your standards.